Does Your
Fishing Net Have Holes In It?
- by: Brian Diez
Finding borrowers is a lot
like fishing. You throw out your offer and see who bites.
There is a lot of debate at the moment as to which bait is best.
A-paper borrowers and sub-prime borrowers each have their own
advantages and disadvantages. Regardless of the bait you're
using, it's all worthless if you can't get them in the boat once
you got them to bite. In other words, your fishing net has holes
in it.
The most successful companies in the world spend a large part of
their revenue building systems to develop and nurture a
relationship with their customers. For example, Amazon sends
regular emails with coupons and purchase suggestions and
American Express uses membership upgrades. Why should a mortgage
company (or individual) be any different?
A mortgage office that desires to exist long term should
seriously consider implementing systems to develop
relationships. Consider the profit margin on each closed loan.
Then consider that most Americans refinance once every 3-4
years. Even if you spent $5 a month per person, keeping your
relationship with your borrower is infinitely cheaper than
finding a new one.
At a bear minimum, a monthly newsletter or postcard will keep
your name in front of past customers. There are many excellent
companies on the net. I recommend
www.hotleadmachine.com
because of their low cost and 50 customer minimum requirement.
The newsletter comes in full color with your picture or logo
included.
More advanced marketers would benefit from a short term system
designed to ensure the customer moves forward with their home
financing. The costs of finding new qualified borrowers is
increasing daily as competition increases. With the availability
of trigger leads, the need to keep marketing even after the sale
is undeniable.
My Lost Borrower Campaign, which is fast becoming standard
operating procedure in many offices, provides a multi-step
marketing campaign designed to eliminate borrower fallout. As of
this post, there is no other program like it available anywhere.
"Make a sale and you'll make some money. Make a friend and
you'll make a fortune." -Jeff Gitomer.
About The Author
Brian Diez
I've been in the financial services field for over 7 years and
have had some incredible success. I cracked the code and
unlocked the secrets of mortgage marketing. Now I'll share them
with you.
Read more from Brian Diez at
http://MortgageMarketingProgram.blogspot.com